Shipping policy

Shipping Costs 

1. Free Shipping storewide.

Shipping Location
1. We only offer delivery on U.S. orders to the lower 48 states, excluding Alaska and Hawaii, Puerto Rico, nor Guam.
2. P.O. Box or APO/FPO/DPO and International delivery is not available now.

Shipping Method
All orders will be shipped via UPS and FedEx. At this time we are unable to provide the option to choose your carrier of choice.

Shipping Estimates & Notification
1. Ship in-stock orders usually within 2~7 business days you placed it.
2. Tracking numbers will automatically be emailed to customer once order is shipped.

For any other questions, please contact us via

Our Warehouse

Patiowell has multiple warehouses located in Washington, California, New Jersey, Georgia and Texas.

The Warehouse is managed by our team of experts with significant industry experience. They maintain a highly productive, yet enjoyable working atmosphere, ensuring that our high accuracy and picking standards are maintained. 

We pride ourselves on scalable and flexible logistics, transportation, and warehouse solutions. Thanks to our logistics experts for providing a complete analysis of their logistics activities, we can help our consumers save shipping costs and deliver faster.

Our warehouse distribution center will ship your orders quickly, efficiently and accurately.
With our excellent logistics and transportation systems, efficient warehouse, effective quality control procedures and most of all our qualified team, we will exceed your expectations.